iTRACS Software

Organizations continue to place greater pressure on IT and facility teams

Challenged by a small talent pool—and with greater pressure from the business to perform better, faster, in a more distributed environment, and with greater transparency—it’s no wonder organizations are looking for solutions to simplify their processes, improve data accuracy and accelerate decision making.

Why iTRACS®?

iTRACS is software that:

• Enables customers to maximize the business value of their infrastructure investments
• Enables organizations to collaborate and manage with clarity and confidence
• Is perfectly suited to be the hub or spoke for your existing processes and workflows, through its easy-to-use interfaces, extendable data sets and powerful APIs
• Has been helping organizations for over 35 years

What is iTRACS?

iTRACS is a digital twin of your infrastructure, including IT and facility both inside and outside the data center. As a digital twin, iTRACS provides one-to-one representations that enable the modeling of past, present and future state. This enables organizations to collaborate and manage with clarity and confidence, accelerating decision making thanks to its:

• Robust, interactive, 3D visualization
• Robust connectivity management
• Extensible class structure
• Limitless attributes
• Open and flexible APIs
• Granular security

iTRACS features are built around user personas, which are defined by working with customers to identify the various roles their organization has and the tasks each role completes. By building features around user personas, CommScope can focus on usability. This helps end users by making the application easier to learn, faster to adapt, more efficient, with fewer errors.

Usability helps organizations by lowering the total cost of ownership by reducing training time, increasing employee adoption, improving data quality, and creating greater confidence in the data, which accelerates decision making-all of which provides a faster return on investment.

iTRACS is composed of two components:

• iTRACS Data Manager (iTRACS DM): a powerful Windows client application that allows users to build the data model quickly from existing data sources or through bulk tools. Also allows for bulk data cleanup.
• iTRACS Converged Infrastructure (iTRACS CI): a simple-to-use web application, with granular security, that allows non-technical users to self-service and allows technical staff to quickly update the data model from daily changes.

Openness

iTRACS is a proven, open system that eliminates vendor constraints and helps integrate multiple disparate systems into a single repository. It allows for rapid integrations through its robust set of documented APIs, and its extensible data model allows the application to document any asset and relationship your organization may have anywhere.

Licensing

iTRACS is available through multiple licensing options.

• Perpetual, by FMA, including annual maintenance and support agreements
• Subscription by FMA, including maintenance and support
• Subscription by named user, including maintenance and support

How to purchase

iTRACS is available through multiple licensing options.

To purchase iTRACS, contact an authorized reseller or CommScope directly.